Europe Union

Streamlining Dairy Industry with MuuMap: A Digital Revolution

Milk Truck Configuration System Interface
How DAC.digital collaborated in developing a digital system that will transform the dairy industry by improving milk supply management and procurement operations.

Our Client

  • Name: MuuMap
  • Line of business: Software for the dairying industry
  • Country: Poland

 

 

Challenge

The client noticed that the dairy industry was heavily reliant on traditional practices, leading to inefficiencies. Recognizing the opportunity for improvement, the client aimed to create a digital system that could streamline milk delivery management and procurement processes.

Solution

DAC.digital’s team collaborated closely with the client to create a comprehensive end-to-end product. We decided together on the features and improved the concept collaboratively.

Technologies

Milk Supply Management Solution

The Team and Our Approach to the Project.  

The team comprised a Product Owner, 3 backend developers, 2 frontend developers, a UI/UX designer, and 1 tester. As the project required, the team size was adjusted accordingly, growing when new functionalities were needed and scaling down during lower business demand. 

To accommodate the complex and evolving nature of the system, we opted to work in a Time and Materials model. This approach provided the necessary flexibility and responsiveness to adapt to the project’s changing needs over time.

The Beginning of the Journey

 

  • It all started with a navigation tool for the drivers. The client noticed that new drivers faced challenges navigating through the 3000 dairy farms. They needed details about accessing area premises, locating milk tanks, and gate openings. Typically, new drivers spent two months riding along with experienced drivers to learn the routes, and even then, they would call dispatchers or other drivers for directions to specific farms.
  • To address this, we collaborated with the client and developed a solution. We placed location pins on the map for each farm’s milk cooling station and, if needed, “drew” a new road. This helped drivers get precise route plans, accurate directions, and essential information about the yards they visited.
  • The success of this application reduced driver training time from two months to just 2-3 days.
  • Later, the Manager module was created, serving as a massive CRM system. It holds vast amounts of information about farmers, their milk deliveries, drivers, license expiration dates, available fleet, subcontractors, destination points, and daily production demand. This comprehensive tool provides an all-encompassing overview of the entire dairy operation.
Review Quote
We’ve been collaborating with DAC.digital for many years, and truth be told, we co-created MuuMap together. The success we’ve achieved is undoubtedly a result of this partnership. DAC.digital is a trusted partner and our number one choice.
Adam Strużyński
Product Manager of MuuMap

MuuBox – an Answer to How to Optimize a Delivery Process

 

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As we continued to enhance the system, the client recognized the need to optimize the milk delivery process further. To achieve this, our team introduced automatic route planning algorithms, which revolutionized how routes were planned for the drivers. Instead of relying on manual decision-making, the system could generate the most efficient routes based on various factors like delivery locations, vehicle capacity, and traffic conditions. This saved time, reduced fuel consumption, and improved overall operational efficiency.

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Additionally, we sought to digitize and simplify the process of documenting milk quantities at each farm. To accomplish this, we developed electronic devices called MuuBox. These devices were installed in milk tankers and are responsible for uploading data in real time to the MuuMap system.

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Previously, the milk collection process involved a lot of manual work for the drivers. They either had to use handwritten protocols to record the quantity of milk collected at each farm or print bulk receipts from their route, which had to be manually entered into the computer. This manual data entry was a time-consuming and labor-intensive task. For instance, entering 3000 positions manually required significant effort.

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However, with the implementation of our solution, this manual process was digitized and streamlined. The collected pick ups data is now automatically aggregated in our system and allows integration with others. This automation significantly reduced the need for manual data entry, resulting in fewer errors in milk supply management than the previous approach.

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By automating the data entry process, MuuBox significantly reduced the administrative burden on both drivers and the milk collection department. Instead of being the source of mistakes, the department can now focus on correcting errors.

See how we adapted IoT in the MuuMap system.

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We Are Aware of Different Customer Needs

Advanced Solutions for Dairy Industry

For those MuuMap clients who preferred not to use the MuuBox devices, we introduced a manual entry functionality directly on their tablets. With this option, they could input the milk quantities manually. The advantage of this approach was that it eliminated the need for paperwork while ensuring accurate data recording. Just like with the MuuBox integration, the collected data from the manual entries were uploaded in real-time to the MuuMap system, streamlining the process and ensuring seamless data management.

Review Quote
The product quality is phenomenal, and all of my expectations have been met.
Adam Strużyński
Product Manager of MuuMap

From Manual to Autonomous Milk Reception

 

  • The latest module created is for milk reception at the plant. During inspections, officials present a purchased product with a QR code, requesting documentation for that product. That’s when a manual paperwork process begins.
  • The quality control department employee needs to search for the delivery from that day and then look for the specific delivery to that particular tank. Only then can they find the precise time the milk from different routes was collected in that tank. This process can be time-consuming and prone to errors due to the manual nature of the documentation.
  • Now, with the newest module, MuuMap continues to be involved in the process beyond milk delivery to the gate. The customer supports weighing the truck upon entry, documenting laboratory tests, and recording the destination tank where the milk is pumped or stored.
  • After the truck leaves the plant, it is weighed again, providing valuable information on the actual milk quantity received compared to the declared amount. Based on this data, MuuMap’s application generates a digitized route report, allowing easy traceability of the milk’s journey, including the specific day, routes, and suppliers contributing to each tank.

The Results of the Dairy Revolution

 

Thanks to the application, the client became a pioneer in the market by offering a tool specifically designed for the traditional dairy industry. The unique and efficient solution attracted the first customers, who loved it and spread positive reviews. As a result, the client’s reputation grew, and more and more people started using the application. Eventually, it captured a significant portion of the Polish dairy market, securing a dominant position with a 30% market share.

 

Milk Supply Management and Procurement Project Results

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